Shipping Policy

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All orders are shipped within 24 hours after you placed your order online for in stock items.

Customized items require preparation and require more time, and are usually shipped within 4 days depending on the demand. You can choose rush shipping methods on our website for in stock items that do not need to be customized.

Rush orders are shipped same day if the payment is received before 1pm monday to friday.

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Return & Exchange Policy

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Because this is a handmade product, we do not accept returns. Every effort is made to ensure that your item arrives safe, however if your item is delivered damaged, please contact us within 24 hours so we can place a claim for you. We want you to be 100% satisfied with your purchase! If you have any concerns, please don't hesitate to contact us at sip@prettysippin.com